1: Can I pick up my order? No. All orders are placed via our website and will be shipped directly to you.
2: How many ounces are in each bundle? Each of our bundles is roughly 3.5 - 4.0 ounces.
3: How long does shipping take? Typically hair is delivered within 3-6 business days with the exception of holidays where it may take slightly longer.
4: When will my hair be shipped? Hair ordered by 5 pm that business day will begin to process and your order will ship the next business day.
5: How many bundles do I need to order: Typically you need 2-3 bundles for a full head.
6: What payment methods are accepted? All major credit cards are accepted as well as Paypal.
7. We offer 30 days warranty on our virgin hair extensions. The hair must be in its original state.
8: Do you accept refunds? Seven day return (excluding shipping costs) or exchanges on hair extensions that have not been opened or worn, and are returned to us in original packaging and condition. Please note, we are unable to offer any refunds or exchange on hair extensions that are returned to us with the banding removed.
9: How do I make an exchange or return?
a. Email us at email@example.com with brief description of why you want to return or exchange your item. Please do not send back the product until you receive a response from us. We will then provide you with a RMA number via email for your return.
b. Package the product and invoice properly for shipping. The sales invoice must be included with your return. Not including the invoice or your order number will result in a delayed refund or exchange, as we will not be able to track your transaction & payment information.
c. All returns must be sent back to us using a delivery service that is insured for the value of the goods. Looks by Larkins can’t be responsible for lost or misdirected returns.
d. Post the package to: 1636-44 Route 38 #306, Lumberton, NJ 08048.
e. Once we receive the package, please allow up to 48 hours for your refund or exchange to be processed.
Want the best long lasting results?
Here are some hair care secrets ...
We highly recommend that you co-wash your hair before installing. Co-washing is a method to wash hair without using shampoo and washing with conditioner. When co-washing your hair, you should use a moisturizing conditioner to wash the hair. Rinse the hair with cold water. Let the hair air dry and then install.
To maintain your hair, shampoo your hair with sulfate free products. Products that contain sulfate can be damaging and extremely drying to the hair. Remember to use very minimal styling products and AVOID alcohol based products. Minimal heat will give longer life to your hair extensions. When hair is wet ensure that you comb thoroughly to detangle starting from the ends to the scalp.
Curly hair requires a little more care than the other textures. For wet, curly and wavy hair we suggest using a leave in conditioner. Remember the more heat that you use the harder it is to retract hair back to the natural curl or wave pattern.